Privacy Policy

InflowX, ("InflowX," "we," "us," or "our"), is a performance-based inbound call network operating in the tax debt relief vertical. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website (inflowx.io), our call network operations, and our publisher and buyer partner relationships.

By accessing our website or entering into a partnership agreement with InflowX, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information From Website Visitors

When you visit our website, we may collect the following:

• IP address and general geographic location

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring URLs

• Contact form submissions including name, email address, company name, and message content

• Any information voluntarily provided when inquiring about buyer or publisher partnerships

1.2 Information From Publisher Partners

When you apply to or operate as a publisher within the InflowX network, we collect:

• Business name, contact name, email address, and phone number

• Tax identification information for payment processing (W-9 or equivalent)

• Banking or ACH information for payout disbursement

• Traffic source descriptions, campaign details, and compliance documentation

• Call volume data, tracking sub-IDs, and campaign performance metrics

• Postback and conversion data associated with your publisher account

1.3 Information From Buyer Partners

When you apply to or operate as a buyer within the InflowX network, we collect:

• Business name, contact name, email address, and phone number

• Billing information for call purchases

• Buyer criteria including geographic targets, debt thresholds, and cap settings

• Call disposition data and performance reporting tied to your buyer account

• Signed buyer agreements and compliance acknowledgments

1.4 Caller Information

InflowX operates as a call routing and distribution network. In the course of routing inbound calls, we may collect or process:

• Caller phone number (ANI — Automatic Number Identification)

• IVR response data including stated debt amount, tax type, and intent

• Call recordings for quality assurance and dispute resolution purposes

• Call duration, timestamp, and routing disposition

Caller information is collected solely for the purpose of qualifying and routing calls to appropriate buyer partners and is not used for independent marketing purposes by InflowX.

2. How We Use the Information We Collect

We use the information collected for the following purposes:

• To onboard, manage, and support publisher and buyer partner accounts

• To route inbound calls to appropriate buyer partners based on defined criteria

• To process publisher payouts and buyer billing

• To monitor call quality, resolve disputes, and enforce network quality standards

• To detect and prevent fraud, duplicate calls, and non-compliant traffic

• To communicate with partners regarding account updates, performance, and policy changes

• To maintain real-time reporting dashboards for publisher and buyer partners

• To comply with applicable laws, regulations, and legal obligations

• To improve our network operations, call routing infrastructure, and partner experience

3. How We Share Information

3.1 With Buyer Partners

When a call is transferred to a buyer partner, the buyer receives the caller's phone number and IVR qualification data necessary to conduct the call. Buyer partners are contractually obligated to handle caller information in compliance with applicable laws including TCPA, FTC regulations, and their own privacy policies.

3.2 With Publisher Partners

Publishers receive performance data tied to their own campaigns including call counts, billable call rates, and payout amounts. Publishers do not receive identifying information about other publishers or buyers beyond what is necessary for their own account management.

3.3 With Service Providers

We may share information with third-party service providers who assist in operating our network, including:

• Call tracking and routing platform providers (including Retreaver)

• CRM and marketing automation platforms

• Payment processors and banking partners

• Compliance and legal counsel

All service providers are contractually bound to use information only as directed by InflowX and in compliance with applicable privacy laws.

3.4 Legal Disclosure

We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of InflowX, our partners, callers, or the public.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, partner and operational data may be transferred as part of that transaction. We will notify affected partners of any such change in ownership or control.

4. Call Recording and Monitoring

All calls routed through the InflowX network may be recorded for quality assurance, compliance verification, and dispute resolution purposes. By participating in the InflowX network as a buyer or publisher, you acknowledge and consent to call recording as a condition of network participation.

Buyers are responsible for disclosing call recording to callers in accordance with applicable federal and state wiretapping and recording consent laws. InflowX's IVR flows include recording disclosure language; however, buyers must ensure their own compliance obligations are independently satisfied.

5. TCPA Compliance

InflowX operates in strict accordance with the Telephone Consumer Protection Act (TCPA) and FTC regulations governing telemarketing and inbound call generation. All publisher partners are required to certify that their traffic sources are compliant and that callers have expressed intent to be contacted by a tax debt relief specialist.

Publisher partners who generate calls through non-compliant methods, including calls from consumers who have not opted in or expressed intent, are subject to immediate account suspension and removal from the network.

InflowX does not initiate outbound telemarketing calls and is not responsible for the compliance practices of independent publisher partners beyond the contractual requirements imposed at onboarding.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain active partner relationships, satisfy legal obligations, and resolve disputes. Specifically:

• Call recordings are retained for a minimum of 90 days and may be retained longer for dispute resolution or legal purposes

• Publisher and buyer account data is retained for the duration of the partnership and for a period of 3 years following account closure

• Website inquiry data is retained for 12 months unless a partnership is established

• Financial and payment records are retained in accordance with applicable tax and accounting requirements

7. Data Security

InflowX implements commercially reasonable administrative, technical, and physical safeguards to protect the information we collect and process. These measures include:

• Encrypted data transmission (SSL/TLS) across all network communications

• Access controls limiting data access to authorized personnel only

• Regular review of data handling practices and third-party service provider agreements

• Secure storage of financial and payment information through PCI-compliant processors

No method of data transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our network.

8. Your Rights and Choices

8.1 Publisher and Buyer Partners

As a partner, you may request access to, correction of, or deletion of your account information by contacting us at the information below. Requests for deletion are subject to our data retention obligations and may not include information required for ongoing dispute resolution or legal compliance.

8.2 California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. InflowX does not sell personal information. To exercise your California privacy rights, contact us at the information below.

8.3 Opt-Out of Communications

Partners may opt out of non-essential marketing communications from InflowX at any time by contacting their account manager or emailing us directly. Transactional communications related to account management, payouts, and network operations are required for network participation and cannot be opted out of while an active partner relationship exists.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic, understand visitor behavior, and improve the user experience. You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain website features.

We do not use cookies to track callers or route calls — all call tracking is handled through dedicated call tracking infrastructure separate from website cookies.

10. Third-Party Links

Our website may contain links to third-party websites including publisher traffic platforms, industry resources, and partner sites. InflowX is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our network and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted information to us, we will promptly delete such information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated to active publisher and buyer partners via email or account notification. Continued participation in the InflowX network following notice of changes constitutes acceptance of the updated policy.

The effective date at the top of this document reflects the date of the most recent revision.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

InflowX |

Email: support@inflowx.io

Website: inflowx.io

© 2026 InflowX | All rights reserved.